Vulnerability detection
- Software inventory cross-checked against security advisories
- Missing patches and risky configurations
- Prioritization based on actual criticality
HDCE Sentinel AI-drivenmaintenance
AI-driven automated maintenance. Everything is fixed before 8 a.m.
Every night, HDCE Sentinel AI agents analyze your device fleet, detect vulnerabilities, errors and performance anomalies, fix them or roll back to a stable state, then verify the result. In the morning, your employees sign in: everything works.
- Overnight analysisof the entire fleet
- Automatic fixor rollback
- Verificationafter every action
- Guardrailsand human approval
While you sleep, the AI keeps watch.
AI agentFleet ready ✓Everything works
Illustrative interface · sample data
What our AI agents do
Proactive maintenance, day and night
HDCE Sentinel AI agents rely on data from our RMM tools to spot what is wrong and fix it before your teams notice.
System and application error detection
- Event logs analyzed continuously
- Crashes, blue screens, failing services
- Correlation with recent changes
Automatic rollback to a stable state
- Restore point before every action
- Rollback to the stable version of a driver or update
- Quarantine of the faulty update
Fixed before sign-in
- Interventions during the overnight window (e.g., 2 a.m. to 6 a.m.)
- Restarts scheduled outside working hours
- Fleet verified before 8 a.m.
Performance anomalies
- Disk, memory, startup and network
- Comparison with each device’s baseline
- Cause isolated, then a targeted fix
Invisible problems
- Outdated drivers and stopped services
- Expiring certificates, failed backups
- Disk space running out
Continuous optimization
- Cleanup of temporary files and caches
- Lighter startup, optimized disks
- Hardware renewal recommendations
The result
Stable workstations and problems fixed before your employees notice.
How it works
From detection to verification, every night, automatically
Follow a night of maintenance in real time: collection by the RMM agents, AI analysis, guardrails, automatic action, verification, then a report to the HDCE technician.
- Telemetry
- AI analysis
- Rules and approval
- Automatic action
- Log, report and notification
- Fleet ready
Illustrative scenarios · sample data
Why AI? Before / after
Problems fixed before your employees arrive
Same incident, two very different mornings. Example: a faulty driver update installed overnight.
Without AI-driven maintenance
- Video driver update installed
- Blue screen at sign-in
- Call to support, employee waiting
- Technician intervention
- Workstation working
Over 2 hours of downtime
With HDCE Sentinel AI-driven maintenance
- Video driver update installed
- Anomaly detected by the AI
- Rollback to the stable version
- Verification successful
- Signed in: everything works
0 minutes of downtime
- Example87%of incidents resolved before sign-in
- Example−60%workstation downtime
- Example−45%workstation-related support tickets
- Example< 20 minfrom detection to fix
Figures provided as examples. Results vary with the size, age and condition of the fleet.
Guardrails
AI with guardrails: you stay in control
Automation is only useful when it is under control. Every AI agent action goes through rules defined with you, and any sensitive action waits for an HDCE technician’s approval.
- Rules defined with youWhat the AI can do on its own, what requires approval, what is forbidden: the policy is set for each client.
- A restore point before every actionIf verification fails, the rollback is automatic.
- Human approval for sensitive actionsServer restart, uninstallation, configuration change: an HDCE technician approves before execution.
- Maintenance windowsInterventions take place outside working hours, according to your schedule.
- Progressive rolloutA fix is first validated on a pilot group, then extended to the rest of the fleet.
- Traceability and auditWhat, where, when, why and with what result: every decision is logged, and reports can be exported for your audits.
| Action | Workstations | Servers |
|---|---|---|
| Temporary file cleanup | Automatic | Automatic |
| Restarting a stopped service | Automatic | Automatic |
| Security patch | Automatic (overnight window) | Approval required |
| Rolling back a driver or update | Automatic | Approval required |
| Restart | Scheduled outside hours | Approval required |
| Uninstalling software | Approval required | Approval required |
| Network, firewall or directory change | Technician only | Technician only |
Included in HDCE Sentinel
AI-driven maintenance is included in HDCE Sentinel
- AI agents and preventive maintenance
- Automatic rollback and verification
- Guardrails and human approval
- Reports and audit log
- Support included
Monthly price $25/ device/ month AI-driven management and maintenance Price in Canadian dollars.
Add ESET Inspect for threat detection and response: combined solution starting at $35 / device / month, depending on the licence tier.