AI and
developers

Agents, automation and custom development to accelerate your business.

We combine artificial intelligence, vector search, automation and software development to turn your processes into tangible, secure and scalable solutions.

Solutions designed in Canada
for a world that moves forward

  • 100%Data in Canada
  • Sovereigntyand compliance
  • Expertisehuman and AI
  • Resultstangible and lasting

AI and development value chain

From your data to tangible results, an integrated and secure chain.

“From data to action,
intelligently.”

1Input sources
Emails
Documents (PDFs, contracts)
Voice (transcription)
IT tickets / requests
ERP (SAP, Dynamics, etc.)
CRM (customers)
SQL databases
External APIs
Logs and events
2Pre-processing
OCR and extraction
Cleaning and normalization
Transcription (voice → text)
Document classification
Data enrichment
Vector indexing
Language detection
Structuring and labelling
Validation and quality
3AI layer
Specialized AI agents
Vector search (RAG)
Contextual memory
Semantic analysis (LLM)
Business rules and guardrails
Anomaly detection
Prediction and recommendation
Multi-agent orchestration
Continuous learning
4Development layer
APIs and microservices
Workers and async processing
CI/CD pipelines
Automated tests
Version control
Deployment (staging / prod)
Infrastructure as Code
Monitoring and observability
Environment management
5Business outcomes
Automated actions
Dashboards and reports
Alerts and notifications
Ticket creation / updates
Reconciliation and validation
ERP / CRM updates
Automated customer replies
Analytics and decision support
Full traceability and audit
Incoming email

Fromfactures@nordik-inc.ca

SubjectInvoice FAC-88213

FAC-88213.pdf · 214 KB

Attachment detected

OCR reading

Document reading agent

VendorNordik inc.

Total$12,480.00

Fields14

Confidence 0.98

Reconciliation

Reconciliation agent

POBC-40552 · 0.94

RSBR-7781 · 0.91

Variance 0.4% (threshold 2%): compliant.

RAG · 3 sources

Result

3-way reconciliation

Entry JE-2026-11873

TIB Finance payment scheduled · net 30

Audit: 9 events

Invoice processed in 11 s

Customer email

Fromc.gagnon@mail.ca

SubjectRefund for order 7712

“The item I received is damaged.”

Analysis in progress

RAG

Vector search agent

Intentrefund

Policy R-12 · 3 sources

“Hello Ms. Gagnon, your refund has been approved…”

Ticket SUP-20931

Priorityhigh · SLA 4 h

Reply approved by an agent

Sent via Secure-Exchanges

Response time: 3 min

Call 4:12

“…water damage in the basement since last night…”

“…my policy number is HAB-55120.”

Languagefr-CA

Summary

Claimwater damage

PolicyHAB-55120

Deductible$500

Fraud0.07 (low)

3 suggested actions

CRM HAB-55120

StatusOpenIn progress

Adjustervisit D+2

Call note added

Policyholder notified by text

File up to date

Story PORT-412

Card payment in the customer portal

JRose · P2 · 5 points

Orchestrator

Specification

Architecture

Code

Tests · QA agent

Review

Human approval

Pipeline #2291

Build

Tests 73/73

SAST / DAST

Staging

Production in progress

v2.14.0

In production

p95212 ms · 0 errors

JRose portal updated

Version tracked

Custom development

Solutions tailored to your needs, integrated into your ecosystem.

  • API integrationConnectors and gateways
  • Customer portalsSecure experiences
  • Data pipelinesIngestion, processing, distribution
  • Application modernizationMigration and redesign
  • ObservabilityMetrics, alerts, traceability
  • DeploymentCloud, hybrid, on-premises
  • MonitoringSLA, performance, compliance
  • Project financingFlexible models · tailored monthly payments

We connect your systems, build your APIs, integrate AI into your applications, create your portals, your Git pipelines and your automated deployments, then monitor your environments.

Live workflows

Choose a use case

Each scenario replays the value chain in real time, from source to result.

  • Accounting · ERP · TIB Finance

    Vendor invoice → reconciliation

    The invoice received by email is read, matched against the purchase order and the receipt, then posted; payment is scheduled in TIB Finance.

    Email → OCR → Reconciliation agent → ERP API → Reconciliation

    • ERP
    • TIB Finance
  • Customer service · CRM

    Customer request by email → ticket and reply

    The intent is detected, a ticket is created and a reply grounded in your knowledge base is suggested, validated by a person, then sent securely.

    Email → Classification → RAG → CRM API → Ticket + reply

    • CRM
    • Secure-Exchanges
  • Insurance · Call centre

    Transcribed call → CRM update

    The call is transcribed and summarized, the fraud risk is assessed, the file is updated and the adjuster is assigned automatically.

    Voice → Transcription → LLM + anomalies → API → CRM + alert

    • CRM
    • Telephony
  • Development · Git · CI/CD

    New feature → deployment

    For an enhancement to the JRose customer portal, specification, code, testing and review agents deliver a tested release, deployed under your teams’ control.

    Ticket → Classification → Multi-agent orchestration → CI/CD, tests, deployment → Dashboard + audit

    • JRose
    • Git
    • CI/CD

AI developers

A hybrid model that combines our human experts with specialized AI agents to deliver faster, with higher quality and security.

Augment teams.
Accelerate delivery.
Guarantee quality.

Hybrid operating model

  1. 1Governance and steering
  2. 2Specialized AI agents
  3. 3Execution environment

Governance
and steering

Product OwnerVision and prioritization
ArchitectArchitecture and standards
Project managerPlanning and tracking
SecurityCompliance and risk
QAQuality and validation

Specialized
AI agents

Specification agentAnalysis and writing
Architecture agentDesign and models
Code agentGeneration and review
Testing agentAutomated tests
Documentation agentGuides and API
Review agentQuality and security
DevOps agentDeployment and ops

Execution
environment

GitVersion control
CI/CDBuild, tests, deployment
EnvironmentsDev / Staging / Prod
ObservabilityLogs, metrics, alerts
Application securitySAST / DAST
Knowledge baseDocs, standards, history
Pull request PR-1287

Branchfeature/PORT-412

Diff+842 −37 · 12 files

Review: review agent, architect

CI pipeline #2291

Build

Tests 73/73

Coverage87% · QA agent

SAST queued

Deployment v2.14.0

Dev

Staging

Canary prod 10% → 100%

Business analysis agent · dashboard (example)

Delivery time−38%

Defect rate−45%

Test coverage87%

DAST scan

CVE-2026-3141

CVSS8.1 (high)

Componentlibpay 4.2.1

Services3 exposed

Report SEC-2026-118

Risk qualified in 12 min

Patch in production in 3 h 40 min

Evidence filed in the compliance register

Monitoring agent · P1 alert

payments-api · p95 842 ms (threshold 400)

Post-mortem INC-0921

Causeconnection pool saturated

Restored in18 min

Runbook RB-07 updated

PORT-433 scheduled

Impact on your business

  • Faster deliveryReduced time to market
  • Better qualityFewer errors
  • Lower costsIntelligent automation
  • StandardizationBest practices
  • Scalable solutionsReady for the future
Capabilities

What our AI can do

Proven capabilities, connected to your data and your processes.

  1. 01

    Text reading and interpretation

    Emails, contracts, forms: facts, intents and obligations extracted.

    contract.pdf → 23 clauses · 4 deadlines
  2. 02

    Voice

    Transcription of calls and meetings, summary and follow-up actions.

    4 min 12 s call → summary · 3 actions
  3. 03

    OCR

    Invoices, purchase orders, scanned documents: fields extracted and validated.

    FAC-88213 → 14 fields · confidence 0.98
  4. 04

    Vector search across your datasets

    Answers grounded in your documents, with sources cited.

    query → 3 passages · sources
  5. 05

    Automation

    Tasks, approvals and updates triggered across your systems.

    event → 4 orchestrated actions
  6. 06

    Rule validation

    Thresholds, business controls and compliance applied, variances flagged.

    variance 0.4% < threshold 2%
  7. 07

    Monitoring

    Anomalies detected in your flows, logs and metrics, 24 hours a day.

    p95 842 ms → P1 alert
  8. 08

    Data enrichment

    Normalization, deduplication and context added from your reference data.

    12,400 records → 3.1% duplicates
  9. 09

    Integration into business processes

    AI acts within your tools: ERP, CRM, customer portal, messaging.

    ERP · CRM · portal
AI agents

Specialized agents, supervised by your teams

Each agent has a specific role, defined inputs and outputs, and human validation thresholds.

  • Agent

    Document reading agent

    Inputs
    PDFs, emails, scans
    Outputs
    structured fields, confidence score

    Controlhuman validation below 0.90

  • Agent

    Classification agent

    Inputs
    documents, requests
    Outputs
    type, priority, processing queue

    Controlweekly sampling, audit log

  • Agent

    Reconciliation agent

    Inputs
    invoices, purchase orders, statements
    Outputs
    matches, flagged variances

    Controlapproval above the tolerance threshold

  • Agent

    Vector search agent

    Inputs
    question, context
    Outputs
    relevant passages, cited sources

    Controlanswers without a source are rejected, access based on permissions

  • Agent

    Process automation agent

    Inputs
    business events
    Outputs
    tasks, approvals, updates

    Controlapproval rules, logged rollback

  • Agent

    QA agent

    Inputs
    stories, code
    Outputs
    generated tests, coverage report

    Controlcoverage threshold, QA team go / no-go

  • Agent

    DevOps agent

    Inputs
    releases, alerts
    Outputs
    deployments, patches, runbooks

    Controlapproved production release, canary deployment

  • Agent

    Monitoring agent

    Inputs
    logs, metrics
    Outputs
    qualified alerts, trends

    Controlescalation to on-call, thresholds reviewed monthly

  • Agent

    Business analysis agent

    Inputs
    ERP / CRM data
    Outputs
    metrics, recommendations

    Controlrecommendations validated by an analyst